Home Repair Network Uses Meteomatics to Manage Insurance Claims

Severe weather events can cause significant damage to buildings, accounting for about a quarter of home insurance claims in the UK. To assist in validating these claims, Home Repair Network's managers use Meteomatics’ MetX Claims tool. By cross-referencing the reported incidents with real-time weather conditions at the specific time and location, they guarantee precise and dependable assessment of the damages to help home and property owners get back on their feet faster.

HRN Supports Insurance Companies and Homeowners To Manage Building Damage Claims

Home Repair Network (HRN) is an independent contractor manager in the U.K.'s property damage industry. They specialize in managing networks of approved local surveyors, tradespersons and building contractors, streamlining the process of handling less complex building damage claims for both insurance companies and homeowners.

By leveraging the expertise of local contractors and harnessing the power of modern digital technology, HRNL is dedicated to minimizing claim completion time and elevating the overall customer service experience.

One of the key services offered by HRNL is Property Damage Surveys, which encompasses the comprehensive, impartial validation, settlement, and repair of property damage claims. Their network of building surveyors identifies the root cause of damage for various perils, such as weather-related damages, water leaks, impacts, and even acts of vandalism.

HRN Verifies Weather-related Damages Using Meteomatics’ MetX Claims

Buildings can be damaged by the effects of inclement weather events like hail, lightning, wind, floods, severe winter weather, just to name a few.

MetX Claims is Meteomatics' tool specifically designed for the insurance industry: we provide address-specific insights into extreme weather, equipping claim managers with the contextual information they need to make well-informed claims decisions. HRN uses MetX Claims to validate if damage was caused by weather by cross-referencing claims with observed weather conditions at the specific time and location of the incident.

Ian Hogarth, Managing Director at HRN, highlights the advantages of MetX Claims, stating, "This tool enables us to access highly-precise rainfall and wind estimates for individual locations for ground truth verification. Visualizing the data on a map helps us gain a comprehensive understanding of the weather situation. Moreover, the tool's intuitive interface makes it user-friendly for our claims managers, helping them to quickly and easily identify accurate weather conditions in relation to each individual claim."